FAQ

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Shopping Information
Below are some of are common questions about orders
Yes, we ship worldwide! International shipping options and delivery times vary depending on your location and will be calculated at checkout. Customs or import duties may apply and are the responsibility of the customer.
There could be several reasons:

• Ensure your card details (number, expiry date, CVV) are correct

• Confirm that your billing address matches what your bank has on file

• Try a different payment method if the issue persists

Still having trouble? Contact us at hello@glamfused.com

Delivery times vary depending on your shipping option and location. Estimated delivery times are displayed at checkout and in your confirmation email. We aim to process and ship all orders within 7–14 days.
We offer the following shipping options:

• Standard Shipping

• Express Shipping

• International Tracked Shipping

You can choose your preferred method at checkout.

Payment Information
Below are some common questions about shipping, returns, and exchanges
We accept:

• Visa, Mastercard, American Express

• Apple Pay, Google Pay

• PayPal

All transactions are securely processed.

Absolutely. Our store uses SSL encryption and secure third-party payment gateways to protect your data. We never store your payment information.
Orders
If you have an issue or question that requires immediate assistance
It’s easy:

1. Browse the collection and select your item(s)

2. Choose your size and click Add to Cart

3. Proceed to checkout and enter your shipping + payment info

4. Confirm your order — and you’re done!

If your order hasn’t been shipped yet, contact us immediately at hello@glamfused.com.

Once shipped, we can no longer cancel or modify your order — but we’ll help guide you through a return if needed.

No account is required — you can checkout as a guest.

However, creating an account makes it easier to track orders, manage returns, and save your favorites.

Once your order is shipped, you’ll receive a confirmation email with a tracking number.

Click the link in your email or log into your account to follow your package.

For any questions, reach out to our support team at hello@glamfused.com

We typically respond within 24–48 hours, Monday–Friday.

Returns & Refunds
If your item arrived damaged or defective, please contact us so we can review and assist promptly.
We only accept returns and issue refunds if the item arrives damaged or defective.
A damaged item includes:
• Tears, holes, or broken seams
• Stains or marks present upon arrival
• Manufacturing defects that make the dress unwearable

Normal variations in fabric, minor loose threads, or sizing issues do not qualify as damage.

If your item arrives damaged, please:
1. Contact us within 48 hours of delivery
2. Provide clear photos of the damage and the original packaging
3. Include your order number in your message

Once approved, we will issue a refund or replacement, depending on availability.

No. We do not offer refunds or returns for:
• Incorrect sizing
• Fit preferences
• Change of mind

Please review the size guide carefully before placing your order.

Approved refunds are processed within 7–10 business days and returned to the original payment method.